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Sometimes accidents happen and things get broken or lost. Don't panic, now you don't need to call us up and think of whom you can blame, just order online!
As a long-time customer (12+ years), I have used this jug since it changed from the old style. I confess to liking the old style jug. It was robust, but this one has been reasonable as well. This replacement isn't due to damage, just getting a new one and will keep the old jug as a back up. I think design improvements could be made to the lid to reduce all the crevices underneath from a hygiene and cleaning viewpoint
The jug is fine, but I didn't purchase a lid, and found my old one is difficult to put on the jug.
Good size, easy to refill and sturdy.
Love it and just replaced the filters for 2 jugs that I purchased for my adult children
I’m glad there was a replacement for this so I done have to pay for the whole system. I do like the taste of the water from this company. But delivery took over a month.
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